Payment and Shipping
NATIONAL SHIPPING CONDITIONS
For shipments within Germany we charge 4.95 € (including VAT) per order. For orders over 100 €, we deliver free of charge.
With Standard Shipping - Unless otherwise stated in the description - the item will be delivered within 1 – 3 business days after order confirmation and receipt of payment.
Express Shippings that arrive before 14:00 will be delivered on the next working day.
Please note that we are not able to deliver on Sundays and public holidays.
Delivery time may vary for international shipping, please view below for further details.
If you have ordered items with various delivery times, we will dispatch all items in a joint shipment, unless we have made a different agreement with you. In this case the delivery time is determined according to the item with the longest delivery time you ordered.
INTERNATIONAL SHIPPING
All international orders are shipped with DHL Express. The countries that we currently ship to are listed below. Check back frequently as we continuously update our serviced country.
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
Shipping costs:
| Country | Standard | Express |
|---|---|---|
| Belgium | - | € 9,95 |
| Bulgaria | - | € 9,95 |
| Denmark | - | DKK 75,00 |
| Germany | € 4,95 | € 9,95 |
| Estonia | - | € 9,95 |
| Finland | - | € 9,95 |
| France | - | € 9,95 |
| Greece | - | € 9,95 |
| Ireland | - | € 9,95 |
| Italy | - | € 9,95 |
| Croatia | - | € 9,95 |
| Latvia | - | € 9,95 |
| Lithuania | - | € 9,95 |
| Luxembourg | - | € 9,95 |
| Netherlands | - | € 9,95 |
| Austria | - | € 9,95 |
| Poland | - | zł 99,95 |
| Portugal | - | € 9,95 |
| Romania | - | € 9,95 |
| Sweden | - | SEK 105,00 |
| Switzerland | - | CHF 9,95 |
| Slovenia | - | € 9,95 |
| Spain | - | € 9,95 |
| Czech Republic | - | € 9,95 |
| Hungary | - | € 9,95 |
| United Kingdom | - | £9,95 |
| UAE | - | AED 129,95 |
| USA / Canada | - | $ 9,95 |
| Australia | - | AU$ 14,99 |
DELIVERY TIME FRAME
Shipping times vary based on destination. To most European countries we deliver the parcel within 1 to 3 business days, most shipments to the US go through in 2 to 4 business days. Delivery times are based on courier estimates and are not guaranteed.
All Infinity Arrangements are eligible to ship outside of Germany to the countries listed below. It is the customer’s responsibility to ensure that the item can be legally imported into the destination country. Regulations may prohibit importation of items made with exotic materials. Please note that the customer is responsible for any delays caused by customs processing.
INTERNATIONAL DUTIES AND TAXES
Shipping costs shown at the time of order placement is inclusive of all duties and taxes for the country specified. Any changes to the order's shipping address after the product has shipped may result in additional fees charged by the courier.
INTERNATIONAL CUSTOMS
All international shipments that are going through customs clearance may have delays and it is up to the customs clearance procedures on how long the package may be held.
PAYMENT METHODS
You have the following payment options:
- Bank transfer
- Credit card (Visa, MasterCard, American Express®)
- SOFORT Banking
- Paypal
Further details on payment
When paying by credit card, the debit of your credit card account is sent with the dispatch of the goods.
Our bank information
Fleurs de Paris Deutschland GmbH
IBAN: DE70 1007 0848 0043 5404 00
BIC: DEUTDEDB110
Bank: Deutsche Bank
PACKAGE TRACKING
We will send an email notification including tracking information when your package has been shipped.
DELIVERY INSURANCE
All orders (domestic and international) are covered with an insurance.