(Consumer shall mean any natural person who concludes a legal transaction for personal and not for business purposes.)

Right of Withdrawal for consumers

Revocation instruction

You have the right to withdraw this contract within 14 days without giving reasons. The withdrawal period is 14 days from the time of delivery.

To exercise the aforesaid right, you have to give us –
Fleurs de Paris GmbH,
Bleibtreustraße 32
10707 Berlin,
Telephone: USA +1 646 7518705 or Canada +1 437 8872527 (Mon-Fri, 2 am-11 am CST)
Fax: +49 (0) 30-120843599
– a clear statement (e.g. via letter, telefax or email) about your decision to revoke this contract. Therefor you can use the sample form (which is not required). To comply with the notice period it shall be sufficient if you dispatch the notice for the exercise of the aforesaid right within the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Reasons for exclusion or termination

The right of withdrawal does not apply for contracts for the delivery of goods which are not premade and for whose production an individual selection or provisions from the consumer is relevant or which are customized for the personal requirements of the consumer.


Please copy and paste the text of the form.

Fleurs de Paris GmbH
Kahlkamp 22
22587 Hamburg 

Via fax to: +49 30-120843599
Or via email to info@fleursdeparis.com

Hereby I/we* withdraw the contract for the purchase of the following goods made be me/us.*


Ordered on */ received on*



Signature(only for information on paper)


* delete as appropriate